Return Policy

We understand that online shopping can be uncertain and stressful. At SPORT PRIMAL, our return/exchange policy is designed to offer transparency and convenience for in-store and online purchases. You have 60 days from the initial purchase date to make a return with the original receipt.

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Refund Processing

Note: Shipping fees are non-refundable.

Refunds are made after receiving and inspecting the products at our facilities. Once processed, it may take up to 10 business days to appear in your account.

To be eligible for a return or exchange, merchandise must be

Never worn

The merchandise has not been worn or used

Unwashed

The item has not been laundered or cleaned.

In its original packaging

The item remains in the packaging it was sold in, with all original tags still attached.

Accompanied by the original receipt

The item must be returned with the original purchase receipt or order confirmation email.

Not marked as "Final Sale"

The item is not classified as a final sale item, which typically cannot be returned or exchanged.

Gift Receipts/Gift Cards

No refunds for gift receipts; returns will result in store credit according to the above return policy. Gift cards are non-refundable, cannot be exchanged for cash, and cannot be used to purchase other gift cards.

Disclaimer

SPORT PRIMAL reserves the right to refuse returns/exchanges. Any additional shipping fees for returned items are the customer's responsibility. The customer assumes full responsibility for all regional taxes, postal fees, return fees, customs fees, and handling fees. If they refuse to accept a package due to import duties or taxes, we reserve the right to deduct from the refund all shipping fees related to our return charges. We appreciate your understanding and cooperation with our policy. If you have any questions, feel free to contact our customer service team at info@sportprimal.com

Manufacturing Defects

Defective merchandise must be returned within 60 days with the original receipt.

Items must be unworn, unwashed, with their original packaging and tags attached, and result from a manufacturing defect.

Sustainable Fashion

Sport clothing, eco-wise brands, recycled packaging materials

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